I had rented a climate controlled unit my stuff had been stored since 2015 my boxes were dry rotted mattresses and box spring destroyed from water damage and rats had eaten up paperwork and foods we stored this wasn’t climate control and they will do there best to keep your belongings if you get behindI paid for insurance but because I threw it away they won’t pay me for it This storage unit is not a good place to keep your stuff
Reply from Manager on March 29, 2022
Thank you for taking the time to share your experience. We will forward your feedback to the Manager and District Manager for review. Customer feedback is essential to us as it allows us to identify improvement opportunities. Again, thank you for sharing your experience. Should you wish to discuss this further, you may contact us via phone at 1-800-773-6691 or email email@example.com.