Awful Corporate Relations
Maurice Jones
May 29, 2019
The owner clearly has know idea how bad his property is and the lack of ownership shows through his call center and un-safe conditons of his property. Being an older gentleman the door on my RV unit fell down and there is no handle on the inside. My son was renting a unit here until a tree fell on his camper and they claimed they could not help at all.
We had a climate control unit but those rooms stay wet.
Aside from all this the property manager is sweet and tries to be helpful but once you go above her to her boss or the 800 number you are shut down.
Reply from Manager on May 30, 2019
Thank you for sharing your experience with us, your review has been sent to District & Regional Manager. We appreciate your feedback as it allows us to identify areas for improvement. If you have any other concerns, comments or suggestions please feel free to call us at 1-800-773-6691 or email info@TellusSelfStorage.com Again, thank you for sharing your experience with us.