Facility Reviews Summary

I've used tellus since April 2020, when joining ms Jan was the manager, when I say sweet southern and amazing thats what mean. She left tellus awhile back and now you get no help, no contact with a human, no one making sure things are clean or comfortable. I have 2 unites here but thinking of moving due to the lack of customer service.

Once set up Great service and access. will continue to do business

This was a great experience for us. We rented a unit at Harbor gate during a move process for about five months. It is exceptionally clean and I felt safe every time I went by there. Jan was so friendly and helpful as we got signed up and moved in. If I ever need to rent another storage unit, I will certainly go back to Tellus - Harbor Gate. Thank you!!!

I highly recommend this Tellus storage location. It is safe, clean and the manager is professional and a joy to work with.

The manager, Jan, is very accommodating, efficient, and provides excellent customer service.

Jan was incredible during my year lease of unit. She had my lock in unit ready to go, answered all of my email questions promptly, and made sure I was all cleaned out when moved out. Could not have asked for a better process!!

We have been with harbor for going on 3 years love this place and Jan

Jan was very professional. Highly recommend.

I have been using this storage location for a couple of years now. It is always clean, manicured, well managed, easy to make payments, and High & Dry.

Clean, well lighted, climate controlled, secure, professional, helpful and friendly manager with excellent customer service. What else could you ask for? I recommend this Tellus location!

Should of gotten 5 Stars. For some reason it only posted 1. This location by all means should be a 10. But only goes to 5.

The owner clearly has know idea how bad his property is and the lack of ownership shows through his call center and un-safe conditons of his property. Being an older gentleman the door on my RV unit fell down and there is no handle on the inside. My son was renting a unit here until a tree fell on his camper and they claimed they could not help at all. We had a climate control unit but those rooms stay wet. Aside from all this the property manager is sweet and tries to be helpful but once you go above her to her boss or the 800 number you are shut down.

Great location and the manager was nice. They were running a special on yetis and because I stayed five months versus seven I was not allowed one. Spent more than enough money for this

Hate seeing a new manager so often but the new one is so sweet! Gonna be hard to fill Ms. Dottie’s shoes but this one seems to already have a grip on it! Talked me through an online payment and was cleaning out units when I came through. Definitely a hard working young lady

Hello! I am interested in working for your company. I live 5 mins. away and have a unit there for two years now. I am sorry to see Dottie leave.I have experience in this type of business. I had 32k sq. Ft of commercial rental space in Az. For 16 years. My number is 662-607-4146