Car access id difficult (craters) - customer service is extremely bad
David
August 6, 2020
Difficult to access unit due to craters in drive ways. Took 5-6 months to receive a requested strap for unit door.
Reply from Manager on August 11, 2020
Thank you, David. We’ve updated our drive over a year ago, and we have greatly improved upon our maintenance requests and approval process. Please feel free to stop by and see these improvements for yourself. If you have any further questions or concerns, please do not hesitate to reach out to us via phone (1-800-773-6691) or email (info@tellusselfstorage.com )