I have been unable to get into my unit since I got it. There is a manager lock on it. Also the gate was locked with 2 padlocks and the code I was given doesn’t work. I’ve called several times with no return calls. Getting tired of paying for a storage and can’t use it
Reply from Manager on January 6, 2023
We are unable to locate your records with our facility. If you would kindly provide us the name that the unit is under, or if not, please have that person on the lease agreement contact us so that we may gain more insight into this experience. We can be reached via phone at 866-773-6691 or email at info@tellusselfstorage.com
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