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Tellus Self Storage - Hattiesburg

38 Power Lane, Hattiesburg, MS 39402
Current Customers: 601.726.2801

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 23 Reviews
5 Stars - 23 Reviews
[Star][Star][Star][Star][Star]
Yes, excellent communication. Allison is competent and friendly.
D. Nelson
October 5, 2022
Hattiesburg location is clean and well maintained. Units are available in enough size options to get what you need. Would recommend.
[Star][Star][Star][Star][Star]
Thanks again
Don J
May 26, 2021
Appreciate the excellent service. Allison was able to help me find exactly the size and climate controls unit that I need.
[Star][Star][Star][Star][Star]
Awesome Units!!
Chelsea Stewart
May 25, 2021
I really enjoyed working with this location! They have a great staff, very clean, spacious units and is an overall awesome choice!
[Star][Star][Star][Star][Star]
Security and Management are awful
Ms. Torres
December 8, 2020
I would never rent from Tellus Self Storage (Marquis Ranch) again. I had a 55' unit and it was broke into. The unit was left unsecured for over 20 days before I got there and the cleaned my husband and I out. Management would not let us look at footage due to security policy(CAN YOU BELIEVE THAT). And now footage has been deleted imagine that!!!!!!Don't ever store your personal property at golden eagle or marquis ranch they have NO and I mean NO security there. And there insurance is so ridiculously high and only covers 1000.00 up to 10000. that is until your home insurance kicks in and then they drop you. And due to them being so uncompliant to help home owners may not cover anything either So we are out about $30000.00. We did not get any cooperation from Tellus Self Storage not even an apology for their bad security system. I just want everyone to beware. And the only man that offered to assist me got fired, but he probably had something to do with it. Thanks Area Manager for nothing, Ill be nice and leave your name anonymous.
Reply from Manager on December 8, 2020
Ms. Torres, We thank you for taking the time to leave us this review. The situation you described is not typical. Once we were aware of your case, our staff worked directly with a detective from the Hattiesburg Police Department. He indicated that he had collected all the necessary information from us. Again, thank you for taking the time to share your experience.
[Star][Star][Star][Star][Star]
God Send
Janice Kelly
September 18, 2019
Barbara is such amazing woman. Her spirit is so welcoming, kind and caring.. I truly love her... Clean, friendly, helpful environment.. She made the process so easily ..Thank you so much... Be blessed... signed a happy customer.
Reply from Manager on September 18, 2019
Thank you! We appreciate your kind words and generous spirit. Have a fantastic day!
[Star][Star][Star][Star][Star]
Great location, price and Customer care
Tim McDaniel
August 7, 2019
Excellent customer service from the 2 women who helped move me in my unit. We often forget what kindness is until we receive service like this.
Reply from Manager on August 8, 2019
Thank you so much! We are very humbled by your words and appreciate you taking the time to review our storage facility.
[Star][Star][Star][Star][Star]
Military friendly
John Horn
June 15, 2019
This customer service has been outstanding and respectful to our needs. Trying to sell our home, pack and relocate my family all before my deployment has been tough. We appreciate the customer service provided by Toni and Shanda.
Reply from Manager on June 17, 2019
The management staff at our Hattiesburg storage facility is wonderful, Toni and Chanda are a wonderful team and we appreciate you taking the time to share your storage experience with others.
[Star][Star][Star][Star][Star]
Found a great deal on the internet
Vicky Ward
June 13, 2019
I called several weeks ago and reserved 2 units for my move. The price was right and I was treated very well by the office staff. I found Tellus on the internet and that was very helpful.
Reply from Manager on June 17, 2019
So glad you were able to find us online! Our storage facility is a great deal for anyone in the market for self storage and it looks like things worked out for you beautifully.
[Star][Star][Star][Star][Star]
Fair priced Self Storage
Bill Peters
May 30, 2019
Thank you to the courteous and helpful ladies at the Storage site. I rented 2 units and I am pleased with my location, price and the customer service I received. I was pleased to leave a review at the request of the staff.
Reply from Manager on May 31, 2019
Thank you! We're glad to hear about your storage experience. Have a fantastic day!
[Star][Star][Star][Star][Star]
Best Place to rent a storage unit
Jon Edwards
May 23, 2019
Good price, easy to get to, clean property and they even have a pretty woman on the roof some days if your lucky.
Reply from Manager on May 23, 2019
We appreciate this honest review, it made our day! Have a good one and thanks.
[Star][Star][Star][Star][Star]
Great Price and easy move in!
Emily
May 21, 2019
I was calling around checking prices for storage and I am so glad I called Tellus Storage Hattiesburg. The staff is awesome and very helpful and the storage center is very clean. I recommend Tellus on Power Lane if you want a great deal and great service (:
Reply from Manager on May 22, 2019
Thanks so much! We appreciate your wonderful review. We're lucky to have the staff that we do.
[Star][Star][Star][Star][Star]
Just what we were looking for
Michael Hutchins
May 9, 2019
Our daughter attends USM and we live in Texas. My daughter saw the Student Special Flyer on campus so we called and here we are! Great experience and priced right. Thanks to Toni and Chanda at the facility they were great.
Reply from Manager on May 10, 2019
Toni and Chanda make a wonderful team, glad you were able to take advantage of our Summer Student Storage Special.
[Star][Star][Star][Star][Star]
Summer Special for students
Daniel Lynch
May 7, 2019
Our son attends USM and is on the baseball team. We heard about the student special and called. Leslie was wonderful and Toni moved us in. The customer service of this company is great and we will come back next Summer and share the special with Dan's fellow students. Thank you
Reply from Manager on May 10, 2019
We appreciate you taking the time to leave us this review. Our Summer Student Special is a great way to get storage for just a few months. We look forward to seeing you next year!
[Star][Star][Star][Star][Star]
Satisfied Customer
Doug Springer
April 29, 2019
I have stored here for several years and I am a satisfied customer.
Reply from Manager on April 30, 2019
Thank you so much!
[Star][Star][Star][Star][Star]
Great Location
Sherry Bevels
April 12, 2019
Location is everything and this place has a great one! The price is right and I have been here since November of 2014 and I am very pleased with Tellus Self Storage Hattiesburg.
Reply from Manager on April 17, 2019
This makes us very happy to hear, Thank you so much! Have a spectacular day!
[Star][Star][Star][Star][Star]
Affordable Storage
Mike Cameron
April 12, 2019
We have 3 units at the Power Lane Facility. We started with 1 in 2017. Great location, price and service.
Reply from Manager on April 17, 2019
Thank you so much! We appreciate you taking the time to share this with us. Have a super day!
[Star][Star][Star][Star][Star]
Affordable, Clean and Friendly
Kenneth Bilbo
April 2, 2019
I have used this facility previously and was not disappointed. The Property Managers were very helpful and the Moving truck was free to help me with my move. Thank you
Reply from Manager on April 2, 2019
We are happy to hear that you were able to take advantage of our free move-in truck. Thank you for the review, we wish you a wonderful day!
[Star][Star][Star][Star][Star]
Free Truck
Glendol Collins
March 16, 2019
Thanks for making my move easy and affordable. The truck really made a difference!
Reply from Manager on March 19, 2019
We are happy to hear that you took advantage of this wonderful offering we have. We aim to help make self storage easy for our tenants.
[Star][Star][Star][Star][Star]
Terri Martin
March 16, 2019
Convenient location and great prices. Very clean and secure.
Reply from Manager on March 19, 2019
We appreciate you taking the time to leave this for us. Have a wonderful day!
[Star][Star][Star][Star][Star]
Wonderful Facility and service
Larry LaMaison
March 14, 2019
Thank you for 2 years of exceptional management.
Reply from Manager on March 19, 2019
Thank you so much for taking the time to leave us this. We appreciate Toni and Chanda immensely!
[Star][Star][Star][Star][Star]
TELLUS Hattiesburg- Great Management and prices!
Sheila Gaudet
March 14, 2019
I recently relocated out of the country for a new job. I had stored with Tellus previously at another location. The site was full when I wanted to return and so I contacted TSS Hattiesburg and spoke with Toni. She took excellent care of me and moved me in without any hassle. Thanks to her I can feel comfortable with my stored items being safe! Thanks again Toni and Tellus!
Reply from Manager on March 19, 2019
We are happy that Toni was able to get you set up with storage. She does an amazing job and we love hearing tenants feel the same way. Have a super day!
[Star][Star][Star][Star][Star]
Sharon West
February 13, 2019
Reply from Manager on February 14, 2019
Thanks so much!
[Star][Star][Star][Star][Star]
All good things
Robert
February 13, 2019
Wow! What a great storage facility. It’s tucked away, but once you find it.. it’s gold! Love the staff. Tonianne is very helpful. She helped me store my furniture when moving. The units are well taken care of compared to other local units. The price cannot be beat for quality.
Reply from Manager on February 14, 2019
We really appreciate you taking the time to leave this wonderful review. Toni is wonderful and we sure do love having her on our team.
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