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Tellus Self Storage - Golden Eagle

6497 Hwy 98 West, Hattiesburg, MS 39402
Current Customers: 601.268.6090

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 34 Reviews
5 Stars - 34 Reviews
[Star][Star][Star][Star][Star]
Storage
Ashley Tillman
April 24, 2023
Well this is my first time having to use the storage facility. Well the staff there was very friendly and helpful and understanding of my situation. What's meaning I needed it fast and quick. I got one of the smaller units and if you know how to store stuff or stack stuff and organize stuff, you can fit almost an entire house in a four by ten. I know I did. The lighting there is good considering I had to move in, in the night. It's very clean and has security before you have to come in and out using it. Yes I would recommend this to anyone.
[Star][Star][Star][Star][Star]
Allison and Beverly rock
Keandra T Johnson
February 18, 2023
I had to come give those two ladies a review because they both are awesome. The rates are amazing and the storage spaces are very neat as well. Thank you.
[Star][Star][Star][Star][Star]
Very pleased
Jasmyne Anderson
October 5, 2022
The rates are awesome! It’s very convenient. When renting a truck it’s a simple and quick process.
[Star][Star][Star][Star][Star]
I'm very pleased the their service.
Milan R Stovall
July 13, 2022
I find them to be very affordable and helpful. I would recommend them to anyone who ask if I know any good storage Fecilities around.
[Star][Star][Star][Star][Star]
Michelle
June 28, 2022
Beverly and Allison were very nice and respectful and the area was very clean.
[Star][Star][Star][Star][Star]
Great service
Karen
June 28, 2022
Beverly and Allison were very helpful and the facility was very clean .
[Star][Star][Star][Star][Star]
Anna
June 28, 2022
Bevie did such an amazing job
[Star][Star][Star][Star][Star]
Gracie
June 28, 2022
Go give me & Allison did such an amazing job and were really helpful
[Star][Star][Star][Star][Star]
Yes
Charles
June 27, 2022
Beverly & Allison were very nice & helpful. The facility was nice & clean.
[Star][Star][Star][Star][Star]
Kathy Russell
June 7, 2022
Courteous, professional staff! Unbeatable prices!
[Star][Star][Star][Star][Star]
Was told my rate was locked in IT IS NOT
Myra Michelle Alexander
August 2, 2021
We sold our large home.I shopped around for the best price for 4 storage units. They offered me the best Military Veteran price. At the time of paperwork, I was told my price works be noted as locked in because of the number of units. Well I received notification of big increase in monthly rate!! I phoned about what I was told, and was informed “those people” are no longer there. So now I’m at the mercy of the new management. Hopefully they don’t change again, or I’ll have to have yard sell. They told me because of the demand and shortage of units, they justify increase!! I should have went with other storage company that has had the same rate for a few years. Sometimes the convenience is not worth it. Very disappointing indeed. There not knowing their next move is intimidating.
Reply from Manager on August 2, 2021
We regret to hear that your experience did not warrant five stars and thank you for sharing your concerns. We would like the opportunity to further discuss and address your case with you. Please feel free to give us a call at 1-800-773-6691 or email us at Info@TellusSelfStorage.com . Additionally, your review has been sent to the Regional and District Manager so that we can address this situation. We look forward to hearing from you, please reach out to us so we can help.
[Star][Star][Star][Star][Star]
I canceled my unit.
Brian Carlson
July 15, 2021
I don’t understand, I’ve had the smallest unit for 7 years. I use it for my wife’s units. ( She’s a 4th grade teacher.) I always pay a month in advance. It’s not like these units are in high demand, so why increase the monthly rate. I canceled my unit.
Reply from Manager on August 2, 2021
We regret to hear that your experience did not warrant five stars and thank you for sharing your concerns. We would like the opportunity to further discuss and address your case with you. Please feel free to give us a call at 1-800-773-6691 or email us at Info@TellusSelfStorage.com . Additionally, your review has been sent to the Regional and District Manager so that we can address this situation. We look forward to hearing from you, please reach out to us so we can help.
[Star][Star][Star][Star][Star]
Great service and location
Denise Nelson
May 26, 2021
Everything that I asked for on time and up to my expectations. Thanks
[Star][Star][Star][Star][Star]
Awesome Storage Units!!
Chelsea Stewart
May 25, 2021
I really enjoyed working with this location! They have a great staff, very clean, spacious units and is an overall awesome choice!
[Star][Star][Star][Star][Star]
Won't Stop Charging My Credit Card
Paul
November 17, 2020
Moved out in September, charged my card in October was told they will issue me a refund. Charged my card again in November. Please stop charging my card!
Reply from Manager on November 18, 2020
Thank you for taking the time to share your experience. We will forward your feedback to the Manager and District Manager for review. Customer feedback is essential to us as it allows us to identify improvement opportunities. Again, thank you for sharing your experience. Should you wish to discuss further, you may contact us via phone at 1-800-773-6691 or email info@tellusselfstorage.com.
[Star][Star][Star][Star][Star]
Wonderful Service
Reginald Woullard
August 29, 2019
Chanda and Toni were exceptionally nice and helpful. I appreciate everything they did to help with my move in. Great customer service.
Reply from Manager on September 3, 2019
Thanks Reginald! We appreciate you taking the time to review our storage facility. Have the very best day!
[Star][Star][Star][Star][Star]
Happy, Happy customer
nick
August 7, 2019
Good price, 24 hour service and clean. Thank you Ms. Chanda and Ms. Toni for helping us
Reply from Manager on August 8, 2019
Thank you for taking the time to review our storage facility! We appreciate it and wish you a wonderful day!
[Star][Star][Star][Star][Star]
Stop and lease a storage unit here
Aron Logan
August 7, 2019
Moved in over the phone and from another State. Great customer service and everything was coordinated without any issues. We called 3-4 places and Golden Eagle had the best rate, the property is clean and the location was easy to find.
Reply from Manager on August 8, 2019
Thank you! We appreciate the honest and informative review of our storage facility that you've given us. Have a super day!
[Star][Star][Star][Star][Star]
Free Truck
Ivan
June 29, 2019
The free truck and great price helped seal the deal for me!
Reply from Manager on July 1, 2019
We are glad to hear that you've taken advantage of our FREE Move-In truck for your storage needs. Have a lovely day!
[Star][Star][Star][Star][Star]
Best deals around
Stuart McCarthy
June 29, 2019
I called multiple self storage companies to compare prices. Tellus Golden Eagle beat them all. Friendly service and a clean property. I am satisfied with my choice to store here.
Reply from Manager on July 1, 2019
Thank you! We appreciate you taking the time to share your storage experience, have a fantastic day!
[Star][Star][Star][Star][Star]
Great Location, Free Moving truck
Stephen Bertone
June 13, 2019
I recommend Golden Eagle. The price, location, customer service and clean property are all exceptional.
Reply from Manager on June 17, 2019
Our storage facility in Hattiesburg has a winning management team, we appreciate you taking the time to share your experience with others.
[Star][Star][Star][Star][Star]
RV storage for business and personal needs
Richard McDonald
June 13, 2019
I have 2 RV units with TELLUS Golden Eagle and we have been satisfied with this Storage Facility. Clean, affordable and secure.
Reply from Manager on June 17, 2019
We appreciate you taking the time to leave us this review, We strive to maintain a clean storage facility and appreciate you sharing your experience with others. Have a wonderful summer!
[Star][Star][Star][Star][Star]
Boat Storage
Sammy Smith
June 13, 2019
Smith Motors has stored with Tellus on Power Lane since 2015 and we are very satisfied with the property and the service that Toni and Chanda have provided us with.
Reply from Manager on June 17, 2019
Thank you for being a longtime customer of our storage facility! We appreciate you taking the time to leave us this review, have a super day!
[Star][Star][Star][Star][Star]
Affordable and great service
Sondra Boutwell
May 31, 2019
I called several storage places and decided to come by Golden Eagle because Chanda was so helpful on the phone and they offered a great deal. 24 hour access is a plus. I am very happy I rented here.
Reply from Manager on June 3, 2019
We appreciate you taking the time to share your storage experience. Chanda is a wonderful Property Manager, we sure are lucky to have her.
[Star][Star][Star][Star][Star]
FREE TRUCK
Haley Rader
April 29, 2019
We needed a unit fast and they had it along with the truck to use for free. We are happy to be here. When you tell your friends to rent here they will even give you free money!
Reply from Manager on April 30, 2019
We appreciate you taking the time to share your experience with our Free Move In truck and the Friend Referral program. Happy storing!
[Star][Star][Star][Star][Star]
Exceptional Customer Service
Kathy Cook
April 12, 2019
I own a local book shop and TSS Golden Eagle handles my deliveries for me and the 24 hour access helps tremendously with my schedule. I have stored here since 2014 and could not be more satisfied with the customer service and price.
Reply from Manager on April 17, 2019
We strive to do right by our customers and hearing this is simply wonderful. Thank you for taking the time to share your experience with us.
[Star][Star][Star][Star][Star]
Great people and place to store with.
Eric Griffith Jr DBA SEGA AMUSEMENT
April 2, 2019
I have 3 RV units and a 10x10 for business purposes. I am pleased with the service, prices and the Customer Service.
Reply from Manager on April 2, 2019
We appreciate you taking the time to leave us this wonderful review and for storing with Tellus!
[Star][Star][Star][Star][Star]
FABULOUS
Michelle Swaggerty
March 16, 2019
We have stored with this company since 2016. The managers are great and very helpful. Very good location and priced right.
Reply from Manager on March 19, 2019
We love hearing reviews like this! Thanks so much.
[Star][Star][Star][Star][Star]
Affordable storage
Glendol Collins
March 16, 2019
I just moved into my second unit with this company. The Property managers took good care of me and the free truck helped me so much.
Reply from Manager on March 19, 2019
Thank you for taking the time to share this. Toni and Chanda are wonderful!
[Star][Star][Star][Star][Star]
Thanks Ms. Toni!
robert
March 8, 2019
Thanks Ms. Toni for you help with my unit, I appreciate you!
Reply from Manager on March 11, 2019
We appreciate you ! Thanks so much for the review.
[Star][Star][Star][Star][Star]
Excellent Storage Facility!
Lisa
February 15, 2019
Nothing but praise for the management & cleanliness at this location. Highly Recommended!
Reply from Manager on February 27, 2019
We're so happy to hear this! Thanks so much for taking the time to leave us this review.
[Star][Star][Star][Star][Star]
Great customer service!
Chris
February 14, 2019
Great location & clean units. Can't beat the price.
Reply from Manager on February 14, 2019
Thanks so much for this amazing review. Have a wonderful day!
[Star][Star][Star][Star][Star]
Best location, best prices and BEST manager Toni!
Joy
February 13, 2019
I went to Golden Eagle expecting the run of the mill service from a storage place and was lucky enough to have met Toni. She helped me out and took care of me relieving my stress. Place is nice and clean and you can't beat the prices.
Reply from Manager on February 14, 2019
We appreciate you taking the time to share this. We sure are lucky to have Toni on our team. Have a fantastic day!
[Star][Star][Star][Star][Star]
Friendly and affordable
N. Alexis
February 13, 2019
This storage facility has various units to choose from. If you need something stored, they can help. The employees are educated on the facility and well trained. My belongings have been safe for quite some time.
Reply from Manager on February 14, 2019
Thanks for leaving us this wonderful review! Have a super day! :)
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