Complete rip off
July 22, 2020
Do not store here! God forbid anything happen to you, or a panandimc hit. In one month and 2 weeks your 65 parking space will turn into 368.00. If you're late 30 days they will send to auction. Read very carefully. Its in your lease you just may not realize it. 2nd week late 15 dollars. 3rd week 25 dollars. They say 36th day, but its really the 6th of every month, auction. Which is 90 dollars. If you have ever accidentally missed a payment or had life happen. Do not rent here!!! You will loose your stuff. They do not care. "We could help you out. But we're not. If we do it for you, we have to for everyone. " This company is a scam! Preying on people who may forget to make a payment. They should be ashamed of themselves.
Reply from Manager on July 22, 2020
Thank you, Brandy. We appreciate you taking the time to leave us this review. Your situation is unique and our District Manager has spoken to you about the fees. If you have any further questions, concerns, or comments please feel free to reach out to us via email: info@TellusSelfStorage.com or phone 1-800-773-6691