Facility Reviews Summary

I have rented my storage with this company for at least 15 yrs. It was in my moms name, Vickie Harrison until she passed away & then put in my name. For at least the last year since management has hired new people, I have been givin different amounts on what I owe, and when I dispute it, I'm hung up on and threatened to have the police called on me. . I call the district manager, no response. I write everything down so I know what is said in our conversations. I'm told one amount, and the next day it's a different amount. The person working this office has no clue what she says..all we have to do is listen to the recording of conversations. I can't even do that, because the district manager won't even answer her phone. I will pursue this until it's resolved, even if I have to get an attorney. Save yourself the time and don't rent from this company. They are expensive anyway, will add on fee's, and tell you that's just the way they run their company with no proof of added fees. I will be moving my things out and going to their biggest competitor, even if it cost more.

Vanessa was great! She helped us pick the right size and location of a unit for our needs. She very helpful, and professional and super easy to work with!

I have visited the property and called for more info. I am looking for a possible Multi storage unit due to moving in June. I spoke with Vanessa, and she was so thorough about the information on renting these units it made me wish I was moving right now. Her excitement and Knowledge along with her enthusiasm was above the bar that I was expecting. I hope she is working the day i come in to rent these storage units.

I called the tell us self-storage in Madison Alabama because I'm looking for possible multi units for my household goods due to selling my house. (But not listed yet.) Anyway, my phone call for information about renting storage was a total great experience. Vanessa the woman on the other end was very knowledgeable, caring and professional. So, I know that this is where I want to store my household items and I will feel very safe doing it. Please give Vanessa a raise.

stopped by to look at the lockers and the manager was very professional and the property was very clean. I love the location and I will be back to rent when I list my home.

My sister rents here and the manager is very professional and keeps on top of this place. You always see him working hard. Rent here if you need storage.

manager is very professional and helpful. you need storage this is the place. very clean also.

I spoke to Mr. Blankenship over the phone and then met him for a potential rental. I'm new to the area, so he was very helpful in giving information on his storage facility, not to mention the things to do in the area. Great customer service!

Curt is very friendly and professional! Standup guy that genuinely appreciates your business!

The manager Curt is awesome, handle everything I needed fast and friendly services.

i have rented there and they are the BEST. close to everything and very very clean. nice place if you are looking to store. manager is very professional.

cleanest place and the best manager around. He knows his stuff on storage. If you need storage go here. you will not regret it. awesome prices too.

The facility manager is always friendly, takes time to talk a little and quickly handles any request respectfully and fully.

Great customer service with a friendly and helpful manager. Easy rental process.

I give Tellus self storage five stars. They are professional and the facility was very clean. The manager was very friendly and helpful. I would refer they to others.

I was in a pinch to clear out and separate my parents storage from mine. Found this gem! They had amazing pricing, professional assistance, and such a CLEAN facility!

very clean and convenient. manager was very professional and answered all my questions and also gave excellent advise on storing. Very nice all the way around. recommend for sure.

Top notch customer service, clean and well lit facility, and wide aisles between buildings! Five Stars all the way!

I went to look at units to potentially rent, and was shown several sizes. All were very clean and well lit. I couldn’t believe how convenient the location was to my place of business and everything else in town. The management was so friendly and explained policies to me very well and what to expect should I rent from them. Very friendly staff. Will definitely rent from this location in the future!

Class A facility. They let you use their moving truck for free. Property is well-maintained and management is top-notch, friendly, and professional.