Tellus Self Storage - Spanish Fort

11075 US Highway 31, Spanish Fort, AL 36527

251.308.1722

Current Customers: 251.626.2516

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Facility Reviews Summary

3 Stars - 5 Reviews

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Thank you!

Wendy

May 5, 2022

Moving from out of state and this was the easiest transaction ever! Nicole very kind and helpful! 10 outta 10!!

Unethical Business Practices

Robert Levens

October 28, 2021

I rented a 15x50 for a motorhome, then discovered it won't fit because of insufficient row width. You cannot turn a 44' motorhome 90 degrees in less than 50'. They would not give me a prorated refund. Had to give 10 days notice to vacate (it was never used) and they would agree to refund the remaining amount. If that's not enough to make you angry, it took over 1 month to get the refund. Shameless behavior. Not recommended.

What a rip off

August 16, 2021

Nicole very unprofessional.

Reply from Manager on August 16, 2021

Thank you for taking the time to share your experience. We will forward your feedback to the Manager and District Manager for review. Customer feedback is essential to us as it allows us to identify improvement opportunities. Again, thank you for sharing your experience. Should you wish to discuss further, you may contact us via phone at 1-800-773-6691 or email info@tellusselfstorage.com.

SHAWN JONES

December 10, 2019

ONE OF THE EASIEST COMPANYS TO DEAL WITH

Reply from Manager on December 10, 2019

Thank you Shawn! We appreciate you taking the time to leave us this review of our storage facility.

Ian Alsop

March 5, 2019

I like the facility, and Nicole is always on task but to pay on line is ANYTHING but convenient.

Reply from Manager on March 11, 2019

We are sorry to hear that you are having issues paying online. Be sure to check our blog for a helpful how-to guide coming soon!

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